POLICIES

We are a TEAM SALON dedicated to filling the needs of All Clients. Please feel free to request any member of our staff for your services. We all have the same goal - to meet or exceed your expectations.

Scheduled time is important to the smooth running of the salon. Please arrive for your appointment on time as a courtesy for the next client. Please arrive at least 15 minutes prior to SPA services, so you will have time to change and/or take a quick shower.

Confirmation Policy: We request that all Spa appointments be reserved with either a credit card or gift certificate number. Please have one ready when you call to make your appointment.

Cancellation Policy: We require a 24-hour notice for any date changes or cancellations for appointments , and a 48-hour notice for any date changes or cancellations for packages. There is a 50% cancellation fee with less than a 24 hour notice for services and a 48 hour notice for packages. No-shows will be billed 100% for all scheduled services and/or packages.

We accept Visa, MasterCard, Cash and with identification personal checks. Tipping is by cash only. There will be a $20 charge for returned checks.

The Salon is not responsible for lost or damaged personal articles. Please keep valuables with you or in a locker during your appointment.

Children must be supervised at all times, for their safety and in consideration of our Stress Free services and surroundings.
NO CHILDREN IN SPA
.

If you have enjoyed your visit and are happy with the services, tell others. If you were unhappy with any part of your experience, tell us so we may correct any problems. Your input is important to us.

For the well-being of all clients and employees, NO SMOKING IS ALLOWED.


Gift Certificates may not be redeemed for cash value but may be used for other services other than those purchased. Service Prices on Gift Certificates are guaranteed for One Year. Service Prices will be adjusted to current cost after that time period.

 
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